Pepco: Power Restoration Could Take More Than Week

Crews are being brought in from Oklahoma and the Carolinas to assist in repairs, Pepco Region President Tom Graham said Sunday.

It may take more than a week to restore power across the region in the wake of Friday's violent storms, Pepco Region President Tom Graham told WTOP Sunday morning.

"We're working as quickly and safely as we can for our customers, but it's hard work. … It's very labor intensive," Graham said in an on-air interview.

According to Graham, Pepco's early efforts have been focused on assessment and repairing the supply lines that feed the utility's substations.

"Now that those have been solidified—and those resources have really been behind the scenes, working on the property, restoring that service—now you'll see a greater presence in the community from those resources," Graham said.

Graham also said that the utility was bringing in mutual assistance crews from as far away as Oklahoma and that tree trimmers were due to arrive from the Carolinas.

The sudden nature of the storm made it difficult to prepare ahead of time, Graham said, "but we already have a lot of resources on the property because of the reliability plan we've been executing the last few years."

Have you lost power? How are you coping with the outage? Let us know in the comments section.

Joe Thomas July 02, 2012 at 02:07 PM
Probably have not lived in an area where huge trees border the transmission lines either. Montgomery County has nothing to do with your power. Before you rant again you might want to educate yourself.
Joe Thomas July 02, 2012 at 02:09 PM
Obviously you are on a different circuit than they are.
Benjamin July 02, 2012 at 02:10 PM
Fortunately, the power in my building in downtown Silver Spring didn't go out, but the houses, streetlights, and traffic lights in the vicinity were dark last time I checked. On the other hand, the assisted living community in Rockville my grandparents live in did lose power. The common areas were running on some kind of backup, but people in their 70s and 80s and beyond, the ones most vulnerable to a heatwave, have had to live and sleep with no AC. I hope it's back on by now. Old people, for God's sake, in this heat... As for fault and blame, I think there can be no doubt that it mostly lies with PEPCO. I think it's more than a little foolish to blame the people who plant and/or do not remove trees. You can't just chop down all the trees in scores of residential neighborhoods populated by hundreds of thousands of residents. For many reasons I'll decline to delineate here, trees are rather important . . . Go listen to that Joni Mitchell song. She'll tell you. :-) In summation: Hold PEPCO accountable. Don't blame Nature and her verdant earthly representatives. And protect the elderly, for the love of God.
KMedlen July 02, 2012 at 03:24 PM
Thanks for calming my worries. I glad that they'll be getting their bonuses in these trying times. Taking a 20% pay cut last year I know how that could be. I can now cancel the fund raiser that I had started planning for them.
David Browne July 02, 2012 at 03:32 PM
We have wires down on good hope and twig rds. Pepco had 2 trucks in our rec center for 6 hrs. Pepco said they were there to do he repairs. The people in he truck left for those 6 hours, came back and left with no repair. We called Pepco and they said go to a shelter, for a list go to our website. We said how we have no power. They suggested we use a computer (duh) or go to the shelter and plug in their to get it...wtf?!?!?! Add to it my mother has life support for her sleep apnea...lot of good that does her and our house is like 90 degrees at nite
Sharon July 02, 2012 at 03:47 PM
David, guess the idiots who suggested you use your computer during outage thought you could plug computer into your belly button or right ear! Hummm! And your mother should have been an immediate priority! Inexcusable response & inexcusable that, as they advertise, someone did not make your home a priority with a customer depending on life support. Criminal of PEPCO!
Sharon July 02, 2012 at 03:51 PM
And to think, kmbm, PEPCO is requesting @ meeting this week that they be able to 'again' raise their rates!
Rasbary July 02, 2012 at 03:53 PM
You really sound stupid because no one can be blamed for Mother Nature incidents. How about all the other utility company's across the various states that got hit. They are probably taking the heat like Pepco but this isn't there fault and I don't know how Montgomery County can be blamed. Been living here for 41 years; the county is great....leave if you can't cope with the high cost of living here!!!!
Rasbary July 02, 2012 at 03:57 PM
why do you deserve a credit? Unless you are on a payment plan? Otherwise, if you didn't have electricity, you wont be charged...
Alicia Valencia July 02, 2012 at 04:29 PM
People, the county reps won't do squat when you take your complaints to them. Pepco or the county should take some valuable lessons away after this disastrous power restoration. If they haven't determined them by now, let me spell them out. 1. Assess any trees coming within close or dangerous distance from the cable lines and trim the trees or branches. 2. Bury the cable lines! 3. Asses any old, dead or rotting trees and cut them down. 4. Reduce the exorbitant energy fee and reduce your salaries if you make an obscene salary and feel guilty or uncomfortable when you get another raise or bonus, to pay for the trees assessment.
vinniegambini July 02, 2012 at 04:30 PM
Invest in a whole house generator!! Wake up people. Yes it is expensive cost up front but if you add all the food you have thrown out, future food you will have to throw out, and a major inconveinance it will pay for itself in the long run. I have my AC working, computer, TV, lights, fridge and freezer all working. I even have more family members over so then can cope with the heat. Best money ever spent!! Fix the problem yourself because Pepco is not going to fix it. Plus if you sell your house it's a huge positive!
Diane N. July 02, 2012 at 04:58 PM
Has anyone else been able to get answers from Comcast about when internet/cable/phone service will be restored? We never lost power but have been without out Comcast services since the storm. I live in the Westchester area of Wheaton.
John Baker July 02, 2012 at 05:03 PM
[Graham said, "but we already have a lot of resources on the property because of the reliability plan we've been executing the last few years.] Really? I wonder how it would have been without the plan! I think he should be forced to live in place with no power for the duration of the repair.
jenny July 02, 2012 at 06:24 PM
I suspect Comcast has to wait to fix some things until PEPCO gets the power back up.
Diane N. July 02, 2012 at 07:09 PM
But you'd think they could restore service to the people who DO have power. Urgh.
Chris Tennant July 02, 2012 at 09:20 PM
I live in PG Country, in College Park, and my Comcast phone service did not kick in until this morning. As for the internet, it didn't come back on until this afternoon but I had one helluva time trying to access it! Calling them does nothing. All they tell you is that they are experiencing difficulties.
Chris Tennant July 02, 2012 at 09:31 PM
Could someone please explain to me how one building in a wide outage area can have power and ALL of the buildings for blocks around it have none?! At first I assumed that my apartment building had an emergency generator, but it turns out that it doesn't! What is even more mysterious to me is the fact that I just found out last night that only three apartments in my building (including my own, thank God!) have power; the rest do not. How can THAT be?! What puzzles me even more though is why it takes so long to restore power in the DC metro area. I have lived in third-world countries where the power goes out constantly but it was alway restored quickly. For example, when I lived in Egypt for ten years, I experienced power outages weekly, but only for minutes or, at most, hours at a time. The same thing was true in other countries that I lived in. It was always annoying and sometimes disruptive, but NEVER the magnitude of our outages here and the time required to restore service. But, then, PEPCO is a private company, something which I cannot fathom, given the extreme importance of this utility, especially in cases of dire emergency.
twillia1 July 02, 2012 at 09:52 PM
Outage Outrage: The Politics of Electricity: See this article here http://www.theatlantic.com/politics/archive/2012/07/omalley-and-the-outages-why-cant-liberals-make-the-trains-run-on-time/259314/#
KennethG July 03, 2012 at 03:39 AM
Im very curious, does pepco work on this issue 24/7? Or is it only during the day? Is it possible for my power in montgomery village to come back on at anytime am or pm? Wow, I was actually able to write this in a calm and collect manner. I hate and I repeat hate living under these conditions. It ain't right.
KennethG July 03, 2012 at 03:43 AM
And not to mention wasted food, cold water to shower with and no a/c. This could drive anybody insane. I hate to point fingers so I won't. But why is this taking such a rediculous amount of time to fix. All my coworkers have power. My neighbors have power. What the hell happened to me? There, I feel better. But I'm still hot as hell.
Walter Richters July 03, 2012 at 04:36 AM
Our politicians can not make jobs but I can think of a bury the nations power grid project which will end the continously repeating power line knockdowns. Walter Richters
Walter Richters July 03, 2012 at 04:40 AM
Why must we suffer above ground power grid problems when we can run them underground in service tunnels on wire trays?
GeGe Watts July 03, 2012 at 08:13 AM
I live in Berwyn Heights and our power is underground. Our electricity has to be turned back on from a substation...Day 4 and still no full power. So much for that idea of it being better. Trust me, we lose power just like everybody else, but scratching our head about how long it takes to get us up and running again.
JC July 03, 2012 at 01:53 PM
This is Pepco's fault, pure and simple. Their excuse? Trees? Give me a break. Like there aren't other utility companies operating in areas that have trees. The reality is that Pepco is putting the wellbeing of its shareholders ($844 million dollar profit) last year, and the compensation packages of their executives over doing something proactive about this problem. They need to be on a comprehensive ongoing program to bury utility lines. This company is warranting that it has the ability to provide reliable utility services. If they can't do it, they need to be broken up and sold off in pieces to those that can.
JC July 03, 2012 at 01:55 PM
Yes. They can have it both ways. Pepco can get itself into the 21st century and start burying utility lines, which it should have done 20 years ago. Here we are, in the nation's capital, and we have a utility company that is operating on third world country standards, if that.
JC July 03, 2012 at 01:58 PM
They've had their chance. Pepco has proven it's not up to the challenge. It's time to break them up and give new 21st century utility companies the chance to get the job done. Close the doors on this pathetic excuse for a company.
JC July 03, 2012 at 02:01 PM
What they really need is a class action lawsuit against them for the cost of replacing spoiled food. Add to that, perhaps, a couple of wrongful death suits for those that died of heat-related injuries, and perhaps we get their attention.
macadoodle July 04, 2012 at 03:59 AM
Exactly! The PROG tree huggers come out in legion totally oblivious to the fact that it is those rotting dangerous old trees that come down in a storm and drag down power lines which cause the outages and tremendous frustration to County residents. Just like the PROG Bambi-ites protest against culling the deer herds even though roaming deer cause horrific accidents on our roads & highways. Safety and well-being of the populace be damned when the PROGs are on their missions of forcing their ideology down the majority's collective throats. Their oft-expressed solution? MOVE. Which is exactly what I plan to do.
bbb July 04, 2012 at 03:47 PM
Its all about "Bonus Money".....Since deregulation's and buy out's an merger's IT"S all about "Bonus Money's"...PEPCO has taken all the "PROFIT"S" an given it as "BONUS MONEY" ...They hav cut "LINEMAN" and "TREE TRIMMING" money for YRS and given it as "BONUS MONEY" to the "Higher Ups"...Storm's cause damage BUT when you ignore "Maintenance" WELLLLL...For those that think puttin Wires "UNDERGROUND"..They can do it..It will take YRS and lots of "MONEY" (increase's) and when its finish (BIG IF)...They will ask for more "INCREASE'S" because the system's OLD AND OUTDATED...The County an State needs to put their FOOT DOWN (or UP) on this and start havin them report to them WHERE the money for "Lineman and Tree Trimming" is....What's being CUT and WHY and outlaw these "BONUS MONEY" and give it to the real people that keep us with "ELECTRIC POWER" .......
Redy July 08, 2012 at 03:12 AM
Hey macadoodle, never let it be said President Bush wasn't responsible for Katrina.


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