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Austin Grill Express Closes After 4 Months of Operation at Varsity

Representatives of the restaurant chain won't reply to interview requests, but city officials say a new management direction and poor patronage might have been factors in the closure.

, the Tex-Mex chain restaurant on the ground floor of the student housing tower , closed after just four months of serving burritos, tacos and other fare, though the exact reason is unclear.

College Park’s Economic Development Coordinator Michael Stiefvater said that management has begun reigning in the Express chains, an offshoot of Austin Grill, which offers a limited menu. Express locations have also recently closed in and .

But there could have been more factors at play, Stiefvater said in an email.

“Their closing was likely due to a combination between an internal issue and less patronage than anticipated,” Stiefvater said.

College Park City Councilman , whose District 2 encompasses The Varsity, said that the foot traffic at Austin Grill Express paled in comparison to its busier neighbors, like , though he said he is surprised the restaurant closed so suddenly.

“The business there was terrible,” Catlin said. “They had no business. They never had customers.”

Two calls to the Austin Grill Express for comment were immediately directed to Thompson Hospitality, a Virginia food service company. Patch’s six calls to Thompson Hospitality went unreturned. Additional calls to Potomac Holdings, LLC, a Maryland real estate firm who deals with The Varsity, and to former Austin Grill Express general manager and head chef Khari Bell, went unanswered as well.

Stiefvater suggested that with other Tex-Mex options in College Park—like and —Austin Grill Express might not have differentiated itself from the competition.

“The rental rates at The Varsity are some of the highest in the area so a strong flow of customers is needed to survive, so simply offering a service found at other locations isn’t likely to be a winning formula,” Stiefvater said.

“I wouldn’t say this reflects negatively on College Park as this same issue can be found in any place with numerous restaurants,” he added.

Some were disappointed to see the chain disappear so quickly, including communications major Amanda Robbins. She said the restaurant appealed to students in the mood for Tex-Mex but not willing to travel to at the College Park Shopping Center.  The restaurant’s proximity to The Varsity, and View II made the chain appealing to students, she said.

“I really like Austin Grill Express, especially on the Dollar Taco Days,” she said.  “It was a good alternative to having to go far away for Qdoba or Chipotle.” 

As for now, Ralph Tapiero, vice president of Papadopoulos Properties, said other restaurants have inquired about Austin Grill Express’s location, though no plans have been made for a new tenant.  In an interview early this month, he said he hopes to have an occupant for the space in the next 60 days.

“We don’t want what just happened to happen again,” Tapiero said.

Adelphi Sky April 18, 2012 at 05:13 pm
No "It was terrible." option? Because it was. I can tolerate the full restaurant, but when I checked out the express store in College Park, the menu was anemic and the quality of the food was subpar. I ordered their "famous" wings and what I got looked like they were frozen and then cooked in the microwave. Did they even cook anything or was it all delivered from the restaurant? I agree with the article that with such a heavy Latino presence in this part of the county, tex-mex fare can be had almost on every corner. What was Austin Grill thinking? Of the "express" versions of chains out there, I wouldn't mind a Legal Seafood Express or a Cheesecake Factory express. They both offer something not found in College Park.
morgan gale April 19, 2012 at 06:26 pm
If you have sizzle, you might make it....but that location is too expensive, and too hard to find. I think that the burger palace will not be there 14 months from now.
Danny April 19, 2012 at 08:43 pm
"Express locations have also recently closed in Rockville and Annapolis." incorrect -- the rockville and annapolis locations that closed were full-service austin grills, not AG express outlets.

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