In the aftermath of the snowstorm that hit Maryland in January of 2011, when around 172,000 for several days.
When Hurricane Irene hit later that year, some thought Pepco had improved its techniques but.
Now, many Maryland residents are facing or beyond due to the violent storm June 29, according to Pepco officials.
In 2011, the American Customer Satisfaction Index gave Pepco a rating of 54 out of 100, but this year, that rating climbed to 69.
Is the increased rating deserved? Have you been satisfied with BG&E and Pepco's performance and response time after Friday night’s storm?
Respond on our poll and in comments.